Guide

Guide

Payment

Credit card / Various online payments

The following card brands and payment services are accepted:
Visa / Mastercard / American Express / JCB / Diners Club / Discover
Shop Pay / Apple Pay / Google Pay / Amazon Pay / PayPal

Smartphone payments (QR code payments)

Various smartphone payments such as PayPay, LINE Pay, Merpay, Rakuten Pay, and au PAY are available.

Cash on Delivery

Please pay the delivery person upon delivery of your order.
Cash on delivery fee: Flat rate of 330 yen (tax included)
※Available for purchases up to 300,000 yen (tax included).

Bank Transfer

Sumishin SBI Net Bank
Corporate First Branch 106
Ordinary 2876666
TAO Co., Ltd.

The transfer fee will be borne by the customer.
Orders will be shipped after payment confirmation.

Please note that if payment is not confirmed within 5 days from the order date, the order will be automatically canceled, so please complete the procedure as soon as possible.

 

Shipping

Orders are usually shipped within 1-5 business days after being placed.
In some cases, it may take more than 5 business days.
In such cases, we will contact you in advance.
※Please note that we are closed on Tuesdays and Wednesdays, so no shipments will be made on these days.

Region Shipping Fee (Japan Post)
Kanto, Tohoku, Chubu, Shinetsu, Hokuriku ¥1,000
Kansai ¥1,100
Chugoku, Shikoku ¥1,200
Hokkaido, Kyushu ¥1,350
Okinawa ¥1,550
※Shipping is free for purchases of ¥27,500 (tax included) or more. ※For accessories and some other items, LetterPack (¥600, no insurance) may be available as a shipping option.



International Shipping

For international shipping, we handle requests individually.
Please refer to this page for details.

 

 

Returns & Cancel

Returns and exchanges are only accepted in cases of damage during transit or if a product different from the order arrives. Please contact us within 5 days of product arrival. We will cover the shipping costs.

※Please note that as a general rule, we do not accept cancellations or returns after an order has been placed due to customer convenience.