Legal Notices (Act on Specified Commercial Transactions)

Seller

TAO Co., Ltd.


Representative

Yohei Seino


Address

2-8-20 Kikuna, Kohoku-ku, Yokohama-shi, Kanagawa, 222-0011, Japan


Phone Number

045-402-5211


Email Address

info@maholo.net


Support Hours

12:00 PM - 6:00 PM
(Closed Tuesdays and Wednesdays)


Selling Price

The basic price is used as the selling price (tax included)


Shipping Fees

<Japan Post Yu-Pack>
Kanto, Tohoku, Chubu, Shinetsu, Hokuriku: ¥1,000
Kansai: ¥1,100
Chugoku, Shikoku: ¥1,200
Hokkaido, Kyushu: ¥1,350
Okinawa: ¥1,550

<Japan Post Small Parcel Delivery>
Nationwide: ¥800

(Tax included)

 

Additional Charges (excluding product price)

There are no additional charges to the above information.


Product Delivery Period

International shipping will be via EMS.
Additional shipping fees will apply based on weight.


Payment Methods and Timing

・Credit Card
・Bank Transfer
・Cash on Delivery


Return Period

Within 5 days after product arrival


Refund Policy

We accept exchanges and returns if the product received is different from the order.

We will bear the shipping costs for exchanges of defective products and incorrect deliveries.

As a general rule, we cannot accept cancellations due to customer convenience after an order has been placed.


Return Shipping Policy

We accept exchanges and returns for defective products caused by us, such as damage during transit.